We are seeking a skilled Grocery Manager to oversee the daily operations of our grocery department. The ideal candidate will have a strong background in sales management, team leadership, and customer service.

Contact: Jaydeen DeCambre Email: foodprograms@clintonhillaction.org

General Description: Responsible for overseeing the day-to-day operation of the grocery store, as well as being able to be detail-oriented, motivate teams, and have interpersonal skills to offer premier customer service and maximize the store’s efficiency.

Performance Target(s): Engage ## of residents to sign up for memberships. Lead planning and implementation of marketing strategies and promotions within the store. Manage at least two sales associates and achieve %% of growth and professional development. Achieve satisfactory customer service feedback from patrons.

Duties: Duties include, but are not limited to:

Store Management

• Coordinate and co-facilitate team meetings, briefing staff on updates to the store, as well as ensuring safety guidelines are being acknowledged
• Create purchase orders for products based on inventory and sales trends
• Facilitate discussions with the Director and staff for continuous improvement
• Coordinate with outside vendors and their presence in the store
• Supervise staff and provide day-to-day support for the juice bar, registers, and inventory
• Compile inventory data and sale trends to prepare summary reports
• Ensure invoices are reviewed for pricing and discount accuracy

Staffing and Supervision

• Managing sales associates through charting professional development and implementation of feedback.
• Observe safety and security procedures and report potentially unsafe conditions. Use equipment and materials properly
• Plan and facilitate regular staff meetings
• Organize team-building exercises to promote synergy and inclusivity of staff members
• Host community conversations and lead marketing campaign to promote the food co-op

Member Management and Programming

• Develop and implement a project plan for the launch of Phase I of the food coop, including fit-up for the site, securing donations and developing a food and goods stocking plan, and recruiting and hiring staff and volunteers to manage day-to-day operations
• Be able to explain the Co-op’s membership system to staff and customers simply, efficiently
• Represent the organization in related coalitions, meetings, and collaboratives and serve as a compelling voice for action

Providing general support across the store

• Know store layout and be aware and knowledgeable about products in all departments
• Provide operational status reports to the Board of Directors

Qualifications: Clinton Hill or South Ward residents preferred; High School Diploma/GED and at least 2 years of related experience required; Excellent project management and interpersonal skills; Good communication and customer service skills; Strong critical thinking and problem-solving skills; Available to work flexible hours, including evenings and weekends; Ability to lift up to 50lbs

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Store management: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Newark, NJ 07112 (Required)

Ability to Relocate:

• Newark, NJ 07112: Relocate before starting work (Required)

Work Location: In person